
State Farm® Insurance Agent Krystal Ruble
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chrystal Hinshaw
August 15, 2025
"Tracy has been amazing to work with. She has made sure we are properly covered for our home and our autos!"
"Thank you so much for sharing your experience! We’re thrilled to hear Tracy has taken great care in making sure your home and auto coverage meets your needs. We appreciate your trust in our team and look forward to continuing to serve you!"
Meggan Boggs
August 15, 2025
"We switched from Allstate and so glad we did. Everyone has been super nice, I believe her name is Tracy was so helpful when we did the switch. It’s been almost 6 months and for the first time our policy premium actually decreased instead of increasing like other companies! They always answer questions and call you back when you need. 10/10 recommend!"
"Thank you so much for sharing your experience and for trusting our team with your insurance needs! We’re thrilled to hear the switch has been a positive one for you. Tracy will be so happy to know she made the process smooth and helpful. We’re always here to answer questions, keep you informed, and work hard to find ways to save you money. Your recommendation means the world to us!"
Mccayla Clark
August 12, 2025
"I absolutely love my insurance and all of my perks and definitely the people that work at this office! I have had the best coverage, rate decreases overtime, and they even care the most about our rescues dogs! This is the only insurance company to my knowledge that doesn’t breed discriminate, and actually the only place I would even consider using for any type of home or renters insurance. Because of that they get all of my business and we would not consider going anywhere else! We are super happy with Krystal Ruble, State Farm and team!"
"Wow — thank you so much for sharing such kind words! We’re thrilled to hear you’ve had a great experience with our coverage, rates, and team. It means the world to us that you trust us with all of your insurance needs (and that we get to love on your rescue pups, too 🐾). We’re proud to offer policies without breed discrimination and to serve amazing customers like you. Your loyalty and happiness are exactly why we love what we do! Love the picture 😍 — Krystal Ruble State Farm Team"
Brian Hammond
August 1, 2025
"Frannie has went above and beyond to get our homeowners insurance set up for us this week. I couldn’t have asked for a better person to assist us with our insurance policy needs. Then today I got a call from Tracey telling me that our premium is going down in September with our renewal. This team has been great since making the switch for auto and homeowners insurance."
"Brian, thank you for taking the time to give us feedback! We are very glad to hear Frannie went above & beyond for your insurance needs. We appreciate your business!"
Sarah Janssen
July 29, 2025
"I am very pleased with the level of service I have received from the team in this office! They always go above and beyond. Tracy has been an absolute dream to work with! I highly recommend State Farm and this team!"
"Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with our team. Tracy truly is a gem, and we’re lucky to have her! We appreciate your recommendation and are always here to go above and beyond for you. — Krystal Ruble State Farm Team"
Jonathan
July 18, 2025
"I really think they did a great job explaining everything to me and finding the policy that best suits me"
"Thank you so much for your kind words! We're so glad to hear you felt everything was clearly explained and that we were able to help find the policy that fits you best. Helping our customers feel confident in their coverage is always our goal. We truly appreciate you choosing our agency!"
Dagna Helvig
July 9, 2025
"Great people to work with kids no"
"Thank you for the 5-star review! "
Jordan Bowling
July 7, 2025
"Tracy was great! Thanks for your help!!"
"Thank you so much for the kind words! We're thrilled to hear that Tracy was able to help you — she’s truly a gem on our team. We appreciate you choosing Krystal Ruble State Farm and are always here whenever you need us!"
K Quinn OBrien
June 30, 2025
"Have had wonderful experience using Ruble State Farm Insurance. I have three properties insured through State Farm and in every instance, I’ve had Tracy Gentry as my State Farm representative for all 3. Her work ethic, Insurance knowledge and personable personality make her an exceptional employee for State Farm. I would work with no one else there at that office other than Tracy And would recommend her to anyone that was new to State Farm. Thanks Tracy for all your great work"
"Thank you so much for your kind words and for trusting Krystal Ruble State Farm to insure your properties! We’re especially grateful for your recognition of Tracy—she truly goes above and beyond to serve our customers with care, expertise, and professionalism. We’re lucky to have her on our team, and we’re thrilled to hear she’s made such a positive impact on your experience. Thank you for your continued support and for recommending us to others—it means the world!"
Sarah Eltzeroth
June 30, 2025
"Great service, friendly atmosphere! Was there for me when we needed it most. I definitely recommend everyone making the switch - you won't regret it!"
"Thank you so much for your kind review! We're honored to have been there for you when it mattered most. Providing great service in a friendly, supportive environment is exactly what we strive for every day. We truly appreciate your recommendation and are so glad you made the switch!"
Suzanne Kuhlman
June 30, 2025
"Hannah and the rest of the staff at the agency have all been very helpful! I have spoken with them many times over the last couple of months to make changes to policies and everything has gone smoothly and been handled efficiently. I highly recommend them!"
"Thank you for your thoughtful review! We’re so glad to hear that Hannah and the rest of the team have been able to assist you efficiently and smoothly. We truly appreciate your trust and recommendation—it means a lot to us! "
Molly Borneman
June 30, 2025
"Tracy did an excellent job of helping me save money. She was very patient and answered all my questions"
"Thank you Molly for the review! We appreciate you and glad Tracy was patient with you! "
Renee Burkholder
June 26, 2025
"We switched our home and auto policies to Krystal Ruble State Farm several years ago, saving hundreds of dollars annually! We’ve had zero complaints since then. The entire team is incredibly kind and helpful. Even as we encountered some errors while updating policies, they worked tirelessly to get it corrected quickly and efficiently! I’d recommend them to anyone!"
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear you've had a positive experience and that we've been able to save you money along the way. We know things don’t always go perfectly, so we truly appreciate your patience as we worked through the policy updates. It means a lot to us that you'd recommend us—we're always here if you need anything!💛"
Adeel Ahmed
June 24, 2025
"Wonderful experience working with Tracy! She made the process seamless and I was able to set everything up within the business day."
"Thank you so much for your kind words! We’re thrilled to hear that Tracy made the process seamless for you and was able to get everything set up so quickly. We’re lucky to have her on our team! Please don’t hesitate to reach out if you ever need anything in the future."
Terry Fish
May 21, 2025
"Krystal ruble is always very helpful. If I ever have any questions she has the answers or will contact me back with the answers. Thanks again!"
"Thank you so much for the kind words! I'm always happy to help and truly appreciate your trust. If you ever need anything, don't hesitate to reach out. Thanks again! —Krystal Ruble"
Michelle
May 4, 2025
"Want to give a shout out to Krystal and her TEAM! I have been with State Farm for over 30+ years and in that 30 years, I’ve only had one agent and his secretary. Then they retired and Krystal and her team took over (it’s been years ago now) but that was a scary moment for me due to I don’t like change! Lol! But I’m here to tell you the change was very easy and the new agent and her team are just WONDERFUL!!! You guys have been amazing! Keep up the great work!!!! 🤩😎😄👏💪🏼"
"Thank you so much for your kind words and continued trust after all these years! We completely understand how tough change can be, and we’re honored that you gave us the chance to be your new team. It means the world to us that you found the transition smooth and that our service has met your expectations. We truly appreciate your loyalty and support—thank you for being part of our State Farm family!"
Eddy Hacker
April 25, 2025
"Great agency to work with"
"Thank you! We're so glad to hear you've had a great experience with our agency. It's always our goal to make things easy and enjoyable for our customers."
Rochelle Hiles
April 24, 2025
"I recently had to file a claim after hitting a deer. State Farm called me immediately after I hit the deer to ask if I was ok because of the little box I have on my window! Once I got to work I put in a claim online. Easy peasy! State Farm had paperwork sent to the body shop, the car rental place, and my email within an hour! I can't think of anything that went this smoothly! My local branch of State Farm kept me updated on my claim. They are an AWESOME group to work with at Krystal Ruble State Farm Insurance. Once the car was fixed and I picked it up, State Farm issued a check to the body shop and paid for the rental within a day! AWESOME SERVICE STATE FARM!"
"Thank you so much for sharing your experience! We're so glad you’re okay and that everything went smoothly during a stressful situation. It means the world to us to hear how our team and technology came together to support you quickly and efficiently. We’re proud to be your local agency, and we're always here when you need us!"
Larry Peacock
April 24, 2025
"Krystal was great when I was moving my Home and Auto to State Farm! She explained everything clearly and answered all my questions. She made recommendations without pushing levels of coverage. She explained the cost vs coverage and let me decide what was best for my family. Absolutely the best insurance experience I've ever had!"
"Thank you so much for the kind words! We’re thrilled to hear that Krystal made your transition to State Farm a smooth and informative experience. It’s our goal to always provide guidance without pressure, and we’re so glad it made a difference for you and your family."
Shelby Fiandt
April 24, 2025
"Honest and always going the extra mile"
"Thank you so much! We truly appreciate your kind words. Going the extra mile is just part of how we make sure you're taken care of—every step of the way."
Duffer Anthony
April 18, 2025
"Scott has done an exceptional job explaining and tailoring my insurance plan."
"Thank you so much for your kind words! We're thrilled to hear that Scott provided exceptional service and helped tailor your insurance plan to fit your needs. Our goal is always to make the process clear and personalized, and we're glad Scott made that happen for you. We truly appreciate your trust in our team!"
Elijah and Sarah Church
April 10, 2025
"This firm takes great care of our personal and business needs! Highly recommend!"
"Thank you so much for the kind words and recommendation! We're honored to support both your personal and business needs and truly appreciate your trust in us."
Kelley Wrath
March 22, 2025
"TRACY is amazing. Highly recommend"
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Tracy. We truly appreciate your recommendation and your support!"
Angie Randles
March 19, 2025
"Super helpful!!!"
"Thank you for your kind words! We're so glad we could help, and we appreciate you trusting us. If you ever need anything, we're always here for you!"
Phyllis Seibert
March 14, 2025
"State farm done an awesome job of getting my claim taken care of."
"That's great to hear! I'm glad Krystal Ruble State Farm was able to take care of your claim smoothly. If you ever need anything else, feel free to reach out!"